Refund Policy

All returns and refunds must be arranged with us via telephone or email.
Please include the following information when contacting us:

  • Your name
  • Address
  • Order number
  • A brief note explaining the reason for the return

EGR Blanking Plates

  • Please ensure fitment of part is correct before use.
  • Returns are accepted within 30 days of purchase.
  • Must be unused, un-fitted and not run on a vehicle.
  • Refunds apply to the item only, postage is non-refundable.
  • Once fitted or used, blanking plates are NOT eligible for a refund.

ECU Flashers

  • Covered by a 30 day money back guarantee from when the modified file is sent to you.
  • Before returning, the standard (OEM) file must be reinstalled on the bike.
  • All original components must be returned together:
  1. Box
  2. Cardboard shroud
  3. Flasher unit
  4. Information leaflet
  5. Diagnostic wire
  6. USB lead

As shown in the picture below, missing items may result in your refund being refused.

Return Conditions

  • Items must be in resalable condition: unused, undamaged and in original packaging.
  • All items will be inspected on arrival.

Postage

  • Return postage is the buyer's responsibility.
  • We recommend recorded delivery as proof of postage is not proof of delivery.
  • BHP UK cannot accept responsibility for items lost or damaged in transit.

Incorrect Items

  • If you receive the wrong item, BHP UK must be notified within 5 working days of delivery by telephone or email.

Important

  • BHP UK are not responsible for any labour charges, whether parts are fitted correctly or incorrectly.
  • Correctly supplied items that are returned may be subject to a 10% restocking fee.